Rossendale Borough Council

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Information on this page was last updated on 01/10/2017

The Rossendale Borough Council One Stop Shop provides a face to face walk in centre that deals with a variety of Council enquiries, suggestions, requests and complaints.

It has generically trained customer service advisors who strive to respond to as many queries as quickly and efficiently as possible.

The One Stop Shop is fully compliant with the Disability Discrimination Act and includes a Loop facility, Minicom, Language Line and access to British Sign Language interpreting services.

Our opening hours are 8.45am to 5.00pm Monday to Friday (9.15 am Tuesday due to staff training)

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